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Services > Comprehensive Services > Professional Services
SNS Networks Managed Service Solutions, namely ManageIT, support high value service providers and managed service providers can leverage the solutions to reduce time to market and time to revenue. With the help of the business transformation services developed and delivered by ManageIT, hundreds of MSPs have evolved their businesses beyond the strictly reactive, break-fix model to one that proactively anticipates and prevents failures.
Available in a Software-as-a-Service model or as an on-premises platform, ManageIT is a complete remote monitoring and management solution that automates your IT services and scales to fit your business.
Powerful PC and Server Management Features
ManageIT delivers three tiers of powerful management capabilities — Core, Remote Support and Remote Environment. These allow you to tailor your service delivery to deploy the most cost-effective approach.
Easy Deployment
Rapidly deploy remote monitoring and management to customers. Apply standard monitoring policies using ManageIT's innovative customer configuration and deployment technology
Agent-based and Agentless Monitoring
Only ManageIT offers the flexibility of both agent- and probe-based network monitoring — allowing you to select the most efficient way to monitor your customers' devices.
Remote Support Manager™
Decrease truckrolls and increase revenue with the ability to access and remediate PC and server issues remotely — without interrupting the user.
Remote Environment Manager™
Lower support costs by creating, managing and enforcing standard environments for desktops across all of your customers from a single management console.
Cross Platform Support
Efficiently pursue all business opportunities regardless of the operating systems being run in the network environment
Complete Reporting Package
Articulating the value of delivered services to customers is imperative. ManageIT's intuitive tactical reports and a robust suite of business value reports deliver a complete reporting solution.
Designed to facilitate aggressive growth, ManageIT seamlessly scales from a handful of customers to thousands of customers with thousands of devices
Customizable Multi-stakeholder Views
Quickly create role-based dashboards and views that satisfy the different needs of your technicians and your customers.
Granular Status Reporting
With seven possible device states available in the All Device View, ManageIT helps technicians to understand the nature of specific device problems.
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