Technical Support Officer (Retail Outlet)

Responsibilities:

-Provide client support and technical issue resolution on products and services
-Knowledge in troubleshooting hardware and software
-Identify and correct or advise, on operational issues in client computer systems.
-Assembly of PC/laptops, installing/upgrading parts. Knowledge on Gaming PC would be an added advantage.
-Setup/reformat operating system on existing/new PC/laptop.
-To undertake any tasks as and when required.

Requirements:

-Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Computer Science/Information Technology, Science & Technology or equivalent.
-A self-starter, responsible, analytical with good-attitude.
-Possess good communication and technical skills with consultative skills as well as customer-oriented skills.
-Initiative, fast learner and confident.
-Able to work extra hours, independently, full responsibility and with minimum supervision.
-Rotational Shift, Retail Working Hours